Surveillance and enforcement

The purpose of our audit system is to make sure that the information we hold on file for you is complete and accurate

REFCOM is proud to work with the Environment Agency and Defra to proactively improve enforcement of the F-Gas regulations and implement an agreed audit regime. If your company holds F-Gas certification, we might ask you to complete a risk-based assessment.


To make sure that your business continues to meet the scheme requirements, you may be subject to a random risk-based assessment and/or an on-site audit. Businesses are selected at random for a risk-based assessment or selected following a third-party complaint.

Our video above explains what you need to know about our audit process or download our handbook here to understand the process in detail…

Our Quick Guide gives you an overview of how to use the Audit Portal - click here to download your copy

How are the regulations enforced?

REFCOM  works closely with the Environment Agency, and we regularly report audit results back to them. Through our monitoring, the Environment Agency are able to enforce the regulations effectively. 

The Environment Agency recently prosecuted a company for breach of F-Gas regulations, resulting in a fine of £3,000 and costs of over £18,000.